Refund policy

Return & exchange policy (Official Legal Version)


By completing a purchase on this store, the customer fully acknowledges, agrees, and accept all terms listed below. This policy is legally binding for all transactions.

1. Product Hygiene Exception (No Refund Policy)

All items sold in this store are intimate apparel and performance dance costumes that make direct contact with human skin.

For global public health and hygiene safety reasons, intimate wearable products are exempted from standard return rights.

THIS STORE DOES NOT ACCEPT ANY RETURNS OR REFUNDS FOR PERSONAL PREFERENCE REASONS.

No refunds will be granted due to size issues, style difference, visual expectations, comfort preference, or buyer’s remorse.

2. Limited Exchange Rule (3-Day Valid Window Only)

We offer one-time exchange service under the following strict conditions

• The buyer must submit an exchange request within 3 calendar days after receiving the package.
• All products must be unused, unwashed, unaltered, and kept in original brand-new condition with all original tags, packaging, and seals intact.
• Any worn, damaged, cleaned, or altered items are not eligible for exchange

No exchanges will be approved after the 3-day window

3. Shipping & Packaging Handling Fee (Mandatory)

All shipping costs related to exchanges are fully the buyer’s responsibility.

This includes return shipping fee and resending shopping fee.

Additionally, a fixed packaging handling fee of $5 USD will be charged for every single exchange transaction

This fee covers professional repackaging, material cost, order processing, and labor for re-shipment. No exceptions or waivers will be granted.

4. Final Clause

Once the order is delivered, no dispute, no chargeback, no refund request based on personal preference will be accepted This hygiene protection policy follows international e-commerce standard regulations for intimate apparel categories.

All transaction are final after the approved 3-day exchange period.